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Service Technician AG/Turf

17/07/2014
Job Function: Performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned equipment, based on the training certification program. Aftermarket sales oriented. Essential Duties: Performs diagnostics and repairs on agricultural or turf equipment, including AMS products. Completes all reports and administration required for work assignments (job cards – DTAC case –time sheets, etc.). Maintains a clean work station, assists with overall workshop organization and correct use of tools and vehicles. Follows all safety rules and regulations in performing work assignments. Participates in Service Training Certification programs required for the development of skills and knowledge. Performs diagnostics and repairs in the field when required. Performs pre-delivery set up on new or used equipment. Supports Service Specialists when required. Mentors trainees. Skills & Qualifications: Experience performing service repairs Ability to perform repairs and required maintenance using special tools and equipment following approved technical procedures Proficient knowledge of mechanical, electrical and hydraulic systems to effect the repair of agricultural equipment Ability to use standard computer applications, internet functions and John Deere Service Advisor Ability to operate vehicles and equipment used for diagnostic purposes Good customer relationship skills Familiar with John Deere and competitive products Ability to work in a team environment Driving license necessary Van provided for experienced technician Ability to work extended hours and weekends

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